Yes, we offer free shipping for all orders over £150 shipped to the United Kingdom.

Standard Shipping (3-5 days): £2.99 or FREE for orders over £150.
Express Shipping (1-2 days): £5.99 on all orders.

Yes. We offer free shipping for orders over £500 to the EU and orders over £800 to the rest of the world. Here is a summary of the shipping rates:

EU & other parts of Europe: £14.95 or FREE when you spend over £500.
USA & Canada: £24.95 or FREE when you spend over £500
South America, Asia & the Rest of the world: £24.95 or FREE when you spend over £800

If the item(s) for the order you have placed is in stock, we aim to dispatch them by the next business day.

Click & Collect: 24 hours. Pickup available from local stores based on stock.

UK Standard: 2-3 business days.
EU & Europe: 5-7 business days.
USA, Oceania, Asia & the Rest of the world: 5-15 business days.

You can request for a free exchange or refund of your purchase within 7 days of the receipt of your order.

Please wrap your item securely and return it with proof of purchase using the Returns Center.

The returned merchandise must be in new, unused, and unworn condition with garment tags still attached. Returns on discounted products are non-returnable.

On receipt and verification of the returned item, we will reimburse both your return delivery fee (if applicable) along with the original purchase cost.

Please note, custom made orders cannot be exchanged or refunded.

If you wish to change or make amendments to your order, please contact us.

Please note that any changes or amendments to the order cannot be made to the order once the order is shipped.

The online promotional discounts are strictly restricted to www.piazzacastello.com and available for your first online purchase or other conditions if applied. This discount(s) cannot be redeemed for in store purchases

Blending tradition with innovation’

Piazza Castello was born from the desire to create pure cashmere garments, designed for longevity while evoking style and sophistication – to create an exquisite fashion collection for those with a conscious lifestyle.

Since our founding in 2014, Piazza Castello has grown significantly, establishing a strong presence in London with four exclusive stores. This expansion reflects our commitment to bringing the finest in luxury cashmere and silk to discerning customers who appreciate quality and elegance.

The cashmere collections are designed and produced in Italy, combining precious cashmere fibres with the latest trends, to offer contemporary and refined looks for women, men and children.

Our cashmere is sourced from Inner Mongolia.
By working closely with selected artisan farmers and adopting their exceptional expertise, knowledge and unquestionable skills, the noble yarns of cashmere are then sent to Italy where they are transformed into beautifully finished garments

We keep payment info and business data safe. Shopify and Shopify Payments is PCI compliant and supports 3D Secure checkouts.
All major credit and debit cards including American Express, Visa, Mastercard, Apple Pay, Google Pay & more.