Ondoso Hoodie

If your item(s) are in stock, we aim to dispatch your order by the next business day.

United Kingdom
Standard Delivery (2–3 working days): £2.99, or free on orders over £150
Express Delivery (1–2 working days): £5.99 on all orders

European Union & Europe
Standard Delivery (5–7 working days): £14.95, or free on orders over £500

United States & Canada
Standard Delivery (5–15 working days): £24.95, or free on orders over £500

Rest of the World
Including Middle East, Asia & Oceania
Standard Delivery (5–15 working days): £24.95, or free on orders over £800

Returns

You may request a complimentary exchange or refund within 7 days of receiving your order.

To return an item, please ensure it is securely packaged and accompanied by proof of purchase. All returns must be processed through our Returns Centre.

We accept returns on items that are new, unworn, and in original condition, with all garment tags intact. Kindly note that discounted items are non-returnable.

Once we have received and verified the returned item, we will reimburse your original purchase amount, along with any applicable return shipping costs.

Please note that custom-made orders are not eligible for return or exchange.

For more information on returns, please view our returns policy.

Exchange

Exchanges are available only for a different size or colour of the same item, subject to availability.

Composition: 100% Pure Organic Cashmere
Designed in Italy

Our pure Good Cashmere Standard® 100% cashmere, sourced from the Inner Mongolian Mountains, is renowned for its quality. To maintain your cashmere, avoid friction with rough surfaces to prevent pilling. Hand wash with lukewarm water and a mild detergent, soaking for 10-15 minutes, and gently pressing to clean. Rinse thoroughly and lay flat to dry, away from direct sunlight. For storage, fold and place items in a sealed bag with camphor tablets, or use a cotton canvas garment bag for coats to protect against insects and moisture. Dry cleaning is also recommended.

Gauge refers to the number of stitches and rows per inch, determining the tightness and texture of the knit. For example, a 12-gauge fabric has 12 stitches or rows per inch, resulting in a denser and more compact knit. On the other hand, a 7-gauge fabric features fewer stitches per inch, offering a lighter, more open weave.

Explore our selection of knit gauges: 5gg, 7gg, 12gg, 14gg, and 16gg. Find the perfect texture and weight for your needs.