Ondoso Hoodie

Composition: 100% Pure Organic Cashmere, designed in Italy

If your item(s) are in stock, we aim to dispatch your order by the next business day.

United Kingdom
Standard Delivery (2–3 working days): £2.99, or free on orders over £150
Express Delivery (1–2 working days): £5.99 on all orders

European Union & Europe
Standard Delivery (5–7 working days): £14.99, or free on orders over £500

United States & Canada
Standard Delivery (5–15 working days): £24.99, or free on orders over £500

Rest of the World
Including Middle East, Asia & Oceania
Standard Delivery (5–15 working days): £24.99, or free on orders over £500

Returns

You may request a complimentary exchange or refund within 14 days of receiving your order.

To return an item, please ensure it is securely packaged and accompanied by the packing slip. All returns must be processed through our Returns Centre. Online order returns cannot be processed in store unless the item was originally purchased in person at that specific store.

Please ensure your return is dropped off (United Kingdom) or collected (International) within 14 days from the date your return request is submitted and approved. Returns made after this 14-day period, calculated from the approval date, cannot be accepted.

We accept returns on items that are new, unworn, and in original condition, with all garment tags intact.

Once we have received and verified the returned item, we will reimburse your original purchase amount, along with any applicable return shipping costs.

Please note that custom-made orders are not eligible for return or exchange.

For more information on returns, please view our returns policy.

Exchange

Exchanges are available only for a different size or colour of the same item, subject to availability.

Each order arrives in our signature gift box, crafted to mirror the care and refinement of the pieces within. Made from FSC-certified paper and eco-conscious materials, our packaging supports responsible forestry and a lighter environmental footprint.