Tavira Heeled Mule

If your item(s) are in stock, we aim to dispatch your order by the next business day.

United Kingdom
Standard Delivery (2–3 working days): £2.99, or free on orders over £150
Express Delivery (1–2 working days): £5.99 on all orders

European Union & Europe
Standard Delivery (5–7 working days): £14.95, or free on orders over £500

United States & Canada
Standard Delivery (5–15 working days): £24.95, or free on orders over £500

Rest of the World
Including Middle East, Asia & Oceania
Standard Delivery (5–15 working days): £24.95, or free on orders over £800

Returns

You may request a complimentary exchange or refund within 7 days of receiving your order.

To return an item, please ensure it is securely packaged and accompanied by proof of purchase. All returns must be processed through our Returns Centre.

We accept returns on items that are new, unworn, and in original condition, with all garment tags intact. Kindly note that discounted items are non-returnable.

Once we have received and verified the returned item, we will reimburse your original purchase amount, along with any applicable return shipping costs.

Please note that custom-made orders are not eligible for return or exchange.

For more information on returns, please view our returns policy.

Exchange

Exchanges are available only for a different size or colour of the same item, subject to availability.

Composition: 100% Calfskin Leather
Origin: Italy

Handle with care to preserve the quality and shape of your shoes. Use a shoehorn when putting them on and rotate pairs daily to allow each to rest. Exposure to natural elements may alter the upper and sole over time—this is a normal process and part of what gives your Piazza Castello shoes their unique character. To clean, gently wipe the fabric upper and soles with a damp, pale cloth. Avoid using soap or chemical cleaners. Do not machine wash. For storage, insert shoe trees or stuff with paper to retain shape, and place in individual cotton pouches.